German member! I need you!!!

[jhamm]

Hallo Rad,
I wrote about worldwide shipping - not shipping within the EU.... you must have missed that.

Because of Seidel, an eBay shop and two other dealers you can't remember,
you're making waves here...
Some dealers keep blacklists - could it be that you are on them?

There is always another alternative way.
Xhelfix not Xhelix (too bad you couldn't remember that name) has helped you, what more do you want?
If you ask for help, you will get it.
I have also sent things to Australia and other countries - quietly and discreetly i offer my help.

[Rad_Schuhart]

Hallo Rad,
I wrote about worldwide shipping - not shipping within the EU.... you must have missed that.

Because of Seidel, an eBay shop and two other dealers you can't remember,
you're making waves here...
Some dealers keep blacklists - could it be that you are on them?

There is always another alternative way.
Xhelfix not Xhelix (too bad you couldn't remember that name) has helped you, what more do you want?
If you ask for help, you will get it.
I have also sent things to Australia and other countries - quietly and discreetly i offer my help.

I find your message quite hostile.

No, I am not in any blacklist. If you enter in seidl modelbau you cannot select any other country than germany, even with a fresh new account or even without account, it is just not possible.

Many ebay sellers don't ship outside germany, you just can't buy, and that happened to me with many other german shops. Not all of them, but a nice bunch of them, including non hobby related shops.

Yes, I wrote Xhelfix name wrong, I apologize for it but I believe there is no need to point it in the way you are doing it. Most my spanish friends write mine wrong and it does not matter to me, there is not bad intentin at all. But what else do I want? I want to be able to order what I want, paying one shipping and not having to annoy anybody with my things. I feel bad taking somebody else's time. It is also my privacy, I have nothing to hide, but what If I am buying intimate things? Nobody else needs to know what I am buying.

I think it is easy to understand.

EDIT: That also reminded me a friend who had an issue buying something from Germany. He is in Spain, and he had to ask for help to a forum friend. The item arrived to spain with some damage, and guess what? Seller won't accept the return, because he sent it to Germany, and not to Spain. So this friend of mine had to send it back to his forum friend, his friend to the shop for repairings, then the shop back to his friend, and another last trip back to my friend. Not the most optimal way of buying things.

[jhamm]

You see hostility and problems where there are none...

Writing names correctly - especially of people who have helped you - is a way of showing appreciation.
At least that's the way it is in Germany...

Have you asked Seidel by email if they deliver to Austria?
He is a Tamiya dealer and the Tamiya distribution is very careful that Tamiya dealers do not undercut each other or take sales away from each other.
This is questionable from an antitrust point of view.... but they still try to do that.
Seidel is special anyway, when he goes on holiday he takes the website offline without any indication when he will be back or when he will continue...

At the end of the day, we are debating for a decision, that a trader has made for himself.
If he only wants to deliver to his region, one has to accept that in the end.
There is no point in being offended or angry, it only clouds the view...
If you want something badly enough, you will find a way.

[jarndice]

I dislike the way this subject is going, Rad in my opinion raised a valid comment that is hobby wide,
I see no reason why the response should have been made into a personal diatribe.
The simple truth to a citizen of a country that is no longer in the EU is that in our hobby Germany is much harder and more expensive to deal with than once they were.
I am a Germanophile having lived there for many years and having good friends from that time to this but that does not mean I am going to look through rose tinted glasses at a problem that should not exist,
By the by this is not a Brexit matter as certain companies in Germany were refusing to sell Tamiya Tanks and parts outside Germany long before the breakup.

[Rad_Schuhart]

You see hostility and problems where there are none...

Writing names correctly - especially of people who have helped you - is a way of showing appreciation.
At least that's the way it is in Germany...

Have you asked Seidel by email if they deliver to Austria?
He is a Tamiya dealer and the Tamiya distribution is very careful that Tamiya dealers do not undercut each other or take sales away from each other.
This is questionable from an antitrust point of view.... but they still try to do that.
Seidel is special anyway, when he goes on holiday he takes the website offline without any indication when he will be back or when he will continue...

At the end of the day, we are debating for a decision, that a trader has made for himself.
If he only wants to deliver to his region, one has to accept that in the end.
There is no point in being offended or angry, it only clouds the view...
If you want something badly enough, you will find a way.

I show the most of my appreciation and respect to Xhelfix, which, by the way, I offered him several times free stencils for his help sending that parcel, through private messages and open public. Proof of it is even in bold letters in this website entry since then: https://radindustries.wordpress.com/202 ... cht-kafer/ You are making a mountain of a simple typing mistake. By the way, it was like three years ago, and that was the first and last time we talked if I am not mistaken. Sorry if I forgot ONE letter on his, for me, already hard to spell, nickname. Yet again, most friends write my nickname wrong being "Suchard" the most common, and yet again, I don't make any problem of it, because I know there is no bad intenction at all from them, neither was from me now, neither will be.

Yes, I asked Seidel via Email several times. Fun fact is I ordered my sherman and some paints from him like 7 years ago, but then I tried to get many parts more from him and his answer was the same "Shipping outside germany is not possible" but never got a why even when I asked several times. I had to order his parts and make him send them to several guys around germany and then to me. Even more, once I made him sent parts to a german guy, then to me, and then to an american great friend of mine. 3 Shippings for an order, jesus.

At the end of the day, I am still wondering why germany is the only european country that I have seen has some sellers (I insist, some, not all) that refuse to ship to the rest of Europe. If I want something badly enough I could even go driving to Germany, but that is not the point. Not everybody can do that, neither can afford double shipping, neither have a friend that can make them a favour. Because I am not talking about hobby tank parts, but any kind of products.

Another example: Many things of what amazon.de sells, is not shipped to Austria. From tools to asian noodles.

As another example, another friend got one tool at Lidl supermarket in Spain, I think the brand was Parkside or something like that. He needed a replacement part, so he contacted the brand, and oh surprise, they wont ship the part outside germany. This friend contacted me years ago asking me if I could get it from here, but it was not possible neither. The tool ended in the bin. Examples like that, are loads, everyday.

I guess you won't understand it until you suffer it in your own skin.

Hope an actual seller or guy who knows the laws comes here and throws us some light.

[jhamm]

By the by this is not a Brexit matter as certain companies in Germany were refusing to sell Tamiya Tanks and parts outside Germany long before the breakup.

Look at my comment:
He is a Tamiya dealer and the Tamiya distribution is very careful that Tamiya dealers do not undercut each other or take sales away from each other.
This is questionable from an antitrust point of view.... but they still try to do that.
In the past, it was contractually regulated that one had a territory into which one was only allowed to deliver as a trader.
Now under European law, they would no longer be allowed to dictate anything to their dealers...

Unfortunately, we cannot change the fact that some dealers do not want to deliver worldwide.
We can't force anyone to do that either.
But we can help each other....

Edit:
There is no law in Germany that prohibits a dealer from delivering worldwide.
In this respect, there is no reason why a trader would make this decision.

[HERMAN BIX]

And as long as we assist each other where possible, that is the fundamental advantage of sharing the same hobby................

lets leave it at that fellas, we are not going to alter the decision of retailers of any origin by beating each other up in here.
Mr Fred's got what he needs, and is was due to the connections made in here that made it possible...............thats the outcome we all want & that needs to be preserved.

[John Glover]

I know that this was discussed some time ago but I thought I would mention that I have purchased parts from Model Seidel and I am in New Zealand.
I had my parts sent to a freight forwarder [my Germany] and they send to you. This is the only thing I could do and there are other companies you can choose from. John.

[FredtheFrench]

Oooohhh gentlemen. Don't fight here for these little things. This is a forum for helping each other, not for quarreling . My post was here, only to ask a service and thanks Guido and Mike for their help.

The reasons why the sellers don't want send in anothers countries, concern only them. But for explanations, this is the message I received from modellbau seidel. I want to say, the messages received have always been polite and courteous!!!


Dear Sir


The legal Situation is not as simple as you may think.

For France we would need:
- a separate online-shop with complete French Language (for all our items ! and all new legal texts etc. !)
- we need to know the country specific laws, as for France: It is not allowed to collect 100% Money from the customer before the shipment arrives (I guess you usually do that – Its not allowed !)
- All item and shipping packings need to be registered in France
- All electrical Items need to be registered in France
If we don’t have this we are not allowed to offer shipping to France.

You may check but I guess most of your business sellers do not provide these things.
In such case its not legal for them to sell items to France. (The sellers may not know or do not care)
If you buy there you support non-legal actions.

You can buy from private Persons without these requirements.
From any business seller these things (and maybe more) are required.

The only thing we can offer you would be:
You can pickup your order yourself or (and this is a different option)
you can order a courier (like DHL) to pickup our order in our store and have it delivered to you (to France).
This is allowed because we do not offer it, but you organize the transport yourself.
This is simple through the internet today, like here: https://shop.deutschepost.de/shop/pop/p ... uswahl.jsp
This way it will be even cheaper (from 14 Euro) compared to a parcel we could ship (from ~17 Euros).