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Re: Palepainter's Tiger, RUINED!
Posted: Thu Jan 15, 2015 11:12 pm
by Dietrich
Hi jackalope,
Finger crossed for you...It sounds like you are actually getting somewhere with this claim. Well done

Re: Palepainter's Tiger, RUINED!
Posted: Fri Jan 16, 2015 12:12 am
by ALPHA
jackalope wrote:Small update to report, I talked to UPS and they have sent the claim paperwork to Palepainter to fill out and once they receive it back from him they said they could then pay the claim. So far it looks like UPS is going to make this right but knowing my luck I'm not gonna hold my breath.
I'm with Dietrich on this...Sounds like everything is moving in a good way...Now it's in Pale's hands ..
ALPHA
Re: Palepainter's Tiger, RUINED!
Posted: Mon Jan 19, 2015 8:43 pm
by palepainter
The shipping of these tanks is really frustrating. I go well beyond the factory packaging to ensure they get where they are going. But my God, they must have played some rugby with the last box. No way it should have incurred the damage it received. The claim goes out in the mail tomorrow. Let's see how long it takes to get the check back.
Re: Palepainter's Tiger, RUINED!
Posted: Tue Jan 20, 2015 1:18 am
by Lord Haw-Haw
ALPHA wrote:jackalope wrote:Small update to report, I talked to UPS and they have sent the claim paperwork to Palepainter to fill out and once they receive it back from him they said they could then pay the claim. So far it looks like UPS is going to make this right but knowing my luck I'm not gonna hold my breath.
I'm with Dietrich on this...Sounds like everything is moving in a good way...Now it's in Pale's hands ..
ALPHA
This shipping incidence really sucks, it's one thing getting money to replace a broken item that there are thousands of the same exact item setting in a warehouse, this tank is a real one-off piece of hand crafted art. jackalope, I really hope you get compensated.
Re: Palepainter's Tiger, RUINED!
Posted: Tue Jan 20, 2015 2:10 am
by jackalope
Not gonna say what we're asking for it but basicly enough to repair the damage they caused. Its not like I hot the lottery and I'm not trying to take UPS for all their worth I just want the cost of the parts to repair it.
Re: Palepainter's Tiger, RUINED!
Posted: Sun Feb 01, 2015 4:18 pm
by ALPHA
And so...how is this going?
ALPHA
Re: Palepainter's Tiger, RUINED!
Posted: Sun Feb 01, 2015 4:43 pm
by jackalope
ALPHA wrote:And so...how is this going?
ALPHA
Talked to UPS and they said they closed the claim on the 12th but they wouldn't give me anymore info cause I wasn't the shipper. So I called Palepainter back and he hasn't heard anything either but he said he'd call UPS Monday and see what's going on. Right now we should just be waiting on a check from them.
Re: Palepainter's Tiger, RUINED!
Posted: Mon Feb 02, 2015 10:03 am
by ALPHA
jackalope wrote:ALPHA wrote:And so...how is this going?
ALPHA
Talked to UPS and they said they closed the claim on the 12th but they wouldn't give me anymore info cause I wasn't the shipper. So I called Palepainter back and he hasn't heard anything either but he said he'd call UPS Monday and see what's going on. Right now we should just be waiting on a check from them.
Man...they sure are taking their sweet time on it aren't they...
ALPHA
Re: Palepainter's Tiger, RUINED!
Posted: Mon Feb 02, 2015 11:26 am
by jackalope
Yeah thats what I'm worried about. I'm afraid I'm gonna get stuck holding the bag as it were with this tank. No fault of Pale thats for damn sure! He packaged that thing up real good, it was UPS's fault 110% for crushing it.
As of now I have almost everything I need to fix it after spending a LOT more money for parts, I've almost doubled the cost of the tank.

Re: Palepainter's Tiger, RUINED!
Posted: Mon Feb 02, 2015 8:38 pm
by ALPHA
jackalope wrote:Yeah thats what I'm worried about. I'm afraid I'm gonna get stuck holding the bag as it were with this tank. No fault of Pale thats for damn sure! He packaged that thing up real good, it was UPS's fault 110% for crushing it.
As of now I have almost everything I need to fix it after spending a LOT more money for parts, I've almost doubled the cost of the tank.

Pale is supposed to get in touch with them again today ..NO????

....too bad stuff like this happens because of a careless carrier
ALPHA