Below are a couple of emails from Tamiya Japan Corporate in response to previous emails from Bill and myself. We calmly, historically and factually explained why the M-51 Super Sherman is a pretty disappointing kit and
perhaps a kit no one wants.
The retooled Sherman 105mm kit turned into to a IDF slugger, is no doubt, a clear market miss for the experienced Tamiya rc tank modeler and I think Tamiya seems to agree, at least in these two emails.
On Nov 15, 2010, at 1:27 AM,
WINDOW@tamiya-inc.co.jp wrote:
Dear John,
Thank you very much for your message.
As mentioned to Mr. Campbell, it is obvious that there is a core group of
dedicated customers who purchase these R/C tank models, and your kind
support over the years is a prime example of this.
There are
marketing goofs in any company and in any culture,
but we hope that market response such as yours and Mr. Campbell's will
teach them a valuable lesson.
Considering the breadth of Tamiya's product range, it would be impossible
to focus on R/C tanks alone, but rest assured that we will continue to
expand our line-up, and the next one will certainly reflect the lessons
learned with the M-51.
Once again, thank you for sharing your comments with us (they have been
translated and forwarded to management) and we greatly appreciate your
concern and support.
Best regards,
International Division Staff
Tamiya, Inc.
On Nov 12, 2010, at 3:34 AM,
WINDOW@tamiya-inc.co.jp wrote:
Dear Bill,
Thank you very much for your message. It is always a pleasure to hear from
modellers around the world.
It is indeed a shame, there is no doubt about it. There were a number of
different reasons behind the decision to produce the 1/16 R/C M-51 in that
state and as you have already deduced, they were all marketing related.
I want to make it clear that the product designers and the translators fought
against these decisions, but in the end we were overruled.
Firstly, the name. We are fully aware that only the M-1 was given the
moniker Super Sherman and that the IDF never gave this label to the M-50 or
M-51.
However, the Japanese people love monikers, especially those with
easy to pronounce English adjectives. Considering how important the
domestic market is to Tamiya, Super Sherman was therefore used as part of
the product name for packaging and marketing purposes.
Us translators asked for a compromise solution where Super Sherman would be deleted from
the English name since it was not accurate. This was rejected on the
grounds that M-51 by itself was not a very good product logo. Thuse all we
could do was place quotation marks around Super Sherman to try and indicate
that it was not an official name.
Secondly, the appearance/feature inaccuracies. Again, purely a marketing
decision. As you have already deduced, the sales people wanted a new 1/16
R/C tank to promote, and the fastest and most low-cost method was to take
the 105mm howitzer Sherman and give it a modified turret. Our product
designers always conduct thorough research on each subject and were
completely against this decision for the same reasons you mentioned. There
were so many differences in the turret, hull, and accessory mounting
details that the resulting model did not really match any M-51 that
existed. However, as you had perceived, the sales folks decided that the
"average Joe" would be taken by the decently impressive turret and gun
barrel. This may or may not be true, but these same sales folks
regrettably overlooked the fact that the customers who buy these
complicated, expensive models are not exactly the "average Joe" off the
street. Like yourself, these customers are probably long-time Tamiya
supporters with other tank models in their collection and will likely be
just as disappointed as you with the M-51.
I cannot stress enough that our product designers and translators had every
intention to produce a respectable product that is up to Tamiya standards.
Unfortunately, it had turned out to be far from the case. To be completely
honest, we are just as upset about this as you are. We wholeheartedly
agree with your sentiments and can only apologize for releasing such a
poorly executed product. There is no excuse for it, but what is done is
done.
Again, we greatly appreciate you taking the time to share your concerns
with us here in Japan. Hopefully the sales people will take critiques such
as yours to heart for the next product.
Sincerely,
International Division Staff
Tamiya, Inc.