Ebay Seller Globedealfield
Posted: Fri Oct 19, 2018 4:15 pm
Hi, Bought a T90 from China ebay seller Globedealfield who has 56792 feedback and 98.6 positive. So I thought risks were low when the model did not show up. Communications with the vendor was very polite but in the end, I realize it was just a pile of pre-formulated lies that make you believe everything will be fixed, and to make your wait until the Paypal refund period expires and then you have lost everything. I cannot even leave negative feedback.
Below are the communications since the start to the last one received. No refund was ever provided and the seller no longer responds to my notes.
Ebay communications from the bottom.
Hi,
I'm sorry to hear that.
We indeed had issued the refund,but really don't know why it still has not been cleared.
Please don't worry,I will help check with paypal.
Any response,I will keep you informed,is it fine for you?
Thanks for your time and patience in this matter.
Kind regards
Reply
Your previous message
Hi, the refund has not been issued yet.
Can you please proceed. thank you,
Louis
globedealfield:
Hello,
thanks for your reply,
just have sent Application Form to my manager for your refund,
it will be done in next few days, after you got it, pls kindly let me know,
best wishes
Your previous message
Hi, yes, it is (deleted)
thank you,
Louis
globedealfield:
hello friend,
thanks for your reply,
could you please kindly confirm the paypal to be refunded
Paypal:(Deleted)
is this one correct for you?
best wishes
Your previous message
Hi, yes, I will be pleased to issue payment back to you if model ever arrive at my door. thank you.
Louis
Globedealfield:
Dear friend,
it is okay for us to issue you full refund firstly as guarantee for this order, may i ask if you can pay me back if you finally receive the parcel? is it okay for you?
best regards
Your previous message
Tracking number is no good and post office does not keep items. Please provide refund.
thank you, Louis
globedealfield:
Dear friend,
thanks for your good patience.since the parcel has arrived your country very early, i am afraid that your parcel has arrived the local post office and stayed there all the time. could you please go to local post office to check whether it is still there? if not then please come back me timely, i will offer you the best solutions of resend or the full refund as the compensation, is that fine?
Please do not worry, as the customer service here, I wish i can help you solve this problem friendly.
Your previous message
Hi, I did not receive news and I do not think the model will ever arrive after so many months. Can you please provide refund. thank you, Louis
globedealfield:
Hi, dear customer
So sorry for your problem. please kindly accept my sincere apology here.
Now, i have asked my colleague to check your parcel with the shipping company.
Could you please kindly give me some time to wait for the information from shipping company?
When i get the information, i will inform you timely.
Is it ok for you?
Please don't worry. i will take full responsibility for this item. you will have no loss.
Waiting for your kind reply and best wishes
Your previous message
Hi, CanadaPost has no information on the provided tracking number
Louis
globedealfield:
Dear friend,
thanks for your good patience.since the parcel has arrived your country very early, i am afraid that your parcel has arrived the local post office and stayed there all the time. could you please go to local post office to check whether it is still there? if not then please come back me timely, i will offer you the best solutions of resend or the full refund as the compensation, is that fine?
Please do not worry, as the customer service here, I wish i can help you solve this problem friendly.
Your previous message
Hi, I have waited more weeks and the parcel has never arrived. It has been too many months now. Unless you can indicate where it is exactly, I will ask that you kindly refund please.
Regards, Louis
globedealfield:
Hi freind,
thanks very much for your reply,
I have checked it for you from our shipping company again.
This parcel just cleared the customs , and i think you would receive it within 1 week.
So could you please kindly help us to wait for it 7-10 days more to complete this order successfully ?
We wish we could join effort together to finish this order .
if you have not got it in 7-10 days, please just come back to me firstly.
we will offer you solution of free resending or full refund according to your idea, is it fine?
Waiting for your early reply
best regards
Your previous message
Hi, the model is past due. Bought May 18, the estimated delivery was Thursday, May 31, 2018 - Monday, Jul 23, 2018. Do you know if it is still en route ? Tracking does not provide details as to whether it was shipped. thanks, Louis
HengLong 2.4Ghz Radio RC 1/16 Russian T90 RC Tank Model Tracks Sprockets 3938
HengLong 2.4Ghz Radio RC 1/16 Russ
Price: US $199.68
Buy it now
Watchers: 77
Quantity Remaining: 3
ITEM[itemId].watchCount watchers
Buy it now
Below are the communications since the start to the last one received. No refund was ever provided and the seller no longer responds to my notes.
Ebay communications from the bottom.
Hi,
I'm sorry to hear that.
We indeed had issued the refund,but really don't know why it still has not been cleared.
Please don't worry,I will help check with paypal.
Any response,I will keep you informed,is it fine for you?
Thanks for your time and patience in this matter.
Kind regards
Reply
Your previous message
Hi, the refund has not been issued yet.
Can you please proceed. thank you,
Louis
globedealfield:
Hello,
thanks for your reply,
just have sent Application Form to my manager for your refund,
it will be done in next few days, after you got it, pls kindly let me know,
best wishes
Your previous message
Hi, yes, it is (deleted)
thank you,
Louis
globedealfield:
hello friend,
thanks for your reply,
could you please kindly confirm the paypal to be refunded
Paypal:(Deleted)
is this one correct for you?
best wishes
Your previous message
Hi, yes, I will be pleased to issue payment back to you if model ever arrive at my door. thank you.
Louis
Globedealfield:
Dear friend,
it is okay for us to issue you full refund firstly as guarantee for this order, may i ask if you can pay me back if you finally receive the parcel? is it okay for you?
best regards
Your previous message
Tracking number is no good and post office does not keep items. Please provide refund.
thank you, Louis
globedealfield:
Dear friend,
thanks for your good patience.since the parcel has arrived your country very early, i am afraid that your parcel has arrived the local post office and stayed there all the time. could you please go to local post office to check whether it is still there? if not then please come back me timely, i will offer you the best solutions of resend or the full refund as the compensation, is that fine?
Please do not worry, as the customer service here, I wish i can help you solve this problem friendly.
Your previous message
Hi, I did not receive news and I do not think the model will ever arrive after so many months. Can you please provide refund. thank you, Louis
globedealfield:
Hi, dear customer
So sorry for your problem. please kindly accept my sincere apology here.
Now, i have asked my colleague to check your parcel with the shipping company.
Could you please kindly give me some time to wait for the information from shipping company?
When i get the information, i will inform you timely.
Is it ok for you?
Please don't worry. i will take full responsibility for this item. you will have no loss.
Waiting for your kind reply and best wishes
Your previous message
Hi, CanadaPost has no information on the provided tracking number
Louis
globedealfield:
Dear friend,
thanks for your good patience.since the parcel has arrived your country very early, i am afraid that your parcel has arrived the local post office and stayed there all the time. could you please go to local post office to check whether it is still there? if not then please come back me timely, i will offer you the best solutions of resend or the full refund as the compensation, is that fine?
Please do not worry, as the customer service here, I wish i can help you solve this problem friendly.
Your previous message
Hi, I have waited more weeks and the parcel has never arrived. It has been too many months now. Unless you can indicate where it is exactly, I will ask that you kindly refund please.
Regards, Louis
globedealfield:
Hi freind,
thanks very much for your reply,
I have checked it for you from our shipping company again.
This parcel just cleared the customs , and i think you would receive it within 1 week.
So could you please kindly help us to wait for it 7-10 days more to complete this order successfully ?
We wish we could join effort together to finish this order .
if you have not got it in 7-10 days, please just come back to me firstly.
we will offer you solution of free resending or full refund according to your idea, is it fine?
Waiting for your early reply
best regards
Your previous message
Hi, the model is past due. Bought May 18, the estimated delivery was Thursday, May 31, 2018 - Monday, Jul 23, 2018. Do you know if it is still en route ? Tracking does not provide details as to whether it was shipped. thanks, Louis
HengLong 2.4Ghz Radio RC 1/16 Russian T90 RC Tank Model Tracks Sprockets 3938
HengLong 2.4Ghz Radio RC 1/16 Russ
Price: US $199.68
Buy it now
Watchers: 77
Quantity Remaining: 3
ITEM[itemId].watchCount watchers
Buy it now