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Re: Matorro King Tiger quality control

Posted: Sat Jun 11, 2011 6:38 pm
by jukebox
I had a reply from Toyzcastle/soundbugs asking for photos of the missing wheel part so they can identify it properly, duly sent, so I'll give them the benefit of the doubt for now.
I've fixed the wrong turret rotation direction and the slow rotation when I fitted a HL Tiger 1 turret motor, it turns out the King Tiger motor had been wired up the wrong way round! The turret now turns at the correct speed, about 11 seconds for a full rotation, not far off the real thing:

Engine speed 2000 rpm, 360 degree traverse in 19 seconds
Engine speed 3000 rpm, 360 degree traverse in less than 10 seconds

(source Osprey Publishing King Tiger Heavy Tank 1942-45)

Re: Matorro King Tiger quality control

Posted: Tue Jun 28, 2011 2:55 pm
by jukebox
Hi wez, postman has just been and delivered the missing parts, which have come direct from Hong Kong :clap: . The guy in the UK passed me on to their Hong Kong customer service who sourced the parts from the manufacturer and mailed them five days ago :thumbup: . I have to say that they have been responsive and helpful with what is a minor issue compared to yours. I would certainly consider using them again, particularly as they are releasing the Matorro Jagdtiger next month!

Steve
wez wrote:HI jukebox i got a kingtiger from toycastle aswell and mine did not work at all.rang them and they said they would send me all the electronic stuff that i would need from heng long to make it work but just give them time.well i gave them time and more time and then every time i rang there was no answer from them. must be six months now and still nothing i would be interested to know if you ever get the bits you need. cheers wez.

Re: Matorro King Tiger quality control

Posted: Tue Jun 28, 2011 6:39 pm
by phill2452
i got mine from toycastle 2 yrs ago an up to now ive had no probs with my king tiger i must av had a good batch