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Re: Toucan Hobby

Posted: Fri Dec 06, 2019 3:44 am
by Sabre27
Hi Guys,
Just FYI, I can confirm all of the above comments.
Godfrey is the man/manager to talk to.
Customer service , shipping times etc is excellent.
He also helped solve a minor issue after sales as well, very eager to help fix any issues you have.

If you need anything ,have a look on their store website , aliexpress.com and ebay. Note what you are interested in ,THEN before ordering anything, contact Godfrey directly via his contact info to discuss your needs. You can then order directly and pay with him at your final discounted price via a paypal invoice.

He offered me a good discount without me even asking on a new 2019 Version 6 series Challenger 2, (my first and only RC tank) modified with a slipring and upgreaded to a 6.1S board. Happy Tanking all. :-))

Re: Toucan Hobby

Posted: Fri Dec 09, 2022 10:51 am
by zippersnapper
Purchased My 10th All Metal Henglong Jadpanther tank from Toucan ebay, mistakenly sent plastic King Tiger. Return request initiated, and told:
“I checked it and it is the warehouse wrongly sent two tanks. Another customer received your Jadpanther. I am sorry for the inconvenience. Could you pls offer the four pictures for me as the pictures show? It is important evidence. What’s more, could you pls close the return request? We will contact the customer who received your tank to send the right one to you. What do you think? Hope for your reply.

Kindest regards, Marine”
What kind of BS is that? Furthermore, Toucan refuses to send me a return shipping label and send me the correct tank? WTF?