RCTank.de

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Postby jtracks » Sat Sep 03, 2016 2:46 pm

Agreed. I've bought a couple of tanks and plenty of parts from Dominique at rctank.de. I have always received first class service from him.
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Postby Raminator » Sat Nov 26, 2016 12:05 pm

I've got nothing but good things to say about Dominique and RCTank.de, too. Always quick and helpful responses to queries, and just recently he had some replacement suspension arms sent out to me the day I noticed they had arrived broken (free of charge!).
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Postby SgtMalarky » Tue Jan 10, 2017 7:24 pm

I emailed Dominique with 3 questions, replied within 20 mins.
I then placed the order for Taigen Tiger 1. Order confirmed in 30 mins. 30 mins later shipment confirmation received with full tracking information.
3 days later Tank arrived.
Thanks Dominique, great professional service.
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Postby bfrank1982 » Mon Feb 20, 2017 5:08 pm

Just another praise of Dominique at RcTank.de

Long story short: I added a new sound file to me IBU2 Base and connected a smoke module from RcTank.de.

BUT the but shut down when the cannon was fired and also the smoke module would not put out smoke allthough the fan was spinning.
Dominique offered to look at it and I shipped the board and Smoke Module to Germany.
Just a week later I had it back with the sound file AND Smoke module fixed:
The problem was: I added more than one sound file to the board (DOH!) and on the Smoke Module, the polarity was wrong. Fixed by soldering af new plug to it.

VERY IMPRESSIVE SERVICE IN MY BOOK!

Thanks alot to Dominique - I am one happy Tanker - looking forward to show off my Sturm Tiger at a show next month

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Postby Vanguard » Sat Feb 25, 2017 3:22 pm

I must add how great the service is at Rctank.De I bought some upgrade parts and elmod fusion pro and handset from him, delivery was fast, and when I had problems wiring the Elmod and setting it up and getting it working his help was sehr gut, one very happy lad, with a awesome operating Panther G, video to come I think :).
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Postby jarndice » Thu Mar 30, 2017 10:59 am

Dom just came good with two Metal 360 Turret rings with bearings (27 Euros) each, :thumbup:
They come in two sizes, Large for Abrams and King tiger and the other modern Tanks, and smaller for PZ4 and Tiger 1 and the other older Tanks,
Both sizes are good for Heng Long and Taigen,
As usual very quick turn round on the order. :clap:
Shaun.
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Postby silversurfer1947 » Tue Apr 04, 2017 12:10 pm

Just to add a few words. I placed an order for a few bits for my Puma at 11:05 this morning. At 12:02 I got an email saying it had been shipped. By my book ,that's pretty good service.
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Postby Arnie_DK » Sat Apr 08, 2017 8:32 am

Dominique at Rctank.de is the best!

I have ordered almost everything I have from him.
At one time I had put in an order and emideatly after I got an email apologizing, that the shipment would be delayed because the german post was on strike. My shipment arrived 46hours later!
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Postby Lert » Tue Apr 25, 2017 7:04 pm

RCTank.de has another fan in me.

I ordered some parts, including a certain plastic set of 8 jerrycans and 4 200l fuel drums for 20 euros. Unfortunately, that particular set was no longer in stock, so he offered to sent me a replacement set of 8 jerry cans without the fuel drums instead, that was advertised for about the same price. Since I mostly wanted the jerrycans and just figured I'd get the set with the fuel drums because why not, I accepted his offer.

The package arrived today with the offered replacement set of 8 jerrycans, but he threw in 2 separate resin feul drums as well, at no extra charge.

This type of costumer service is how you build costumer loyalty.
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Postby Rob'59 » Thu Aug 02, 2018 10:55 am

I can highly recommend Dominique from RCTank.de
Ordered 2 Panther Panzers from him, a type-G and a type-F.
When they both came in, I just checked the tanks for damages and so.
Did not look for the completeness of the contents of both boxes.
The day after the delivery I wanted to charge the batteries, and I discovered that in the box from Panther-F, the charger was missing.
Did send him an email about it, and today he replied saying a new charger will be send.
Great guy, great service.
If there will be a next Panzer one day, it definitely will be ordered at his site!
Rob.
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Postby MichaelC » Thu Aug 02, 2018 1:54 pm

Not surprised Rob. Dom is a great guy and his service is top notch, even from across the Atlantic.

MichaelC.
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Postby Dark46 » Tue Sep 11, 2018 11:25 am

I've ordered a few things from them with no hassles what so ever and it has arrived within 3 days. Far faster than things that I've ordered from the UK.
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Postby Harry Serpent » Tue Sep 11, 2018 11:31 am

I can, Highly Recommend RCTank.de. Dominique, always provides a Super Fast service. :thumbup:
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Postby Smaily » Thu Sep 13, 2018 8:47 am

Same here. I needed Taigen sound card, which is not listed in eshop yet. But after couple of emails, I put order via email. Perfect communication, soundcard and paint masks came well packed and also pretty fast to Slovakia. :thumbup:

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Postby Marco Peter » Thu Sep 13, 2018 11:03 am

I would be very surprised if there isn't already a very long thread with extremely positive feedback about RCTank.de/Dominique here on RCTankWarfare...

Edit:
This is one, think there are more: viewtopic.php?f=17&t=20925&p=207318&hilit=dominique#p207318

Edit 2:
Here it is!
viewtopic.php?f=17&t=178
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Postby Lo_Thar » Tue May 14, 2019 5:48 am

I too give him good opinion! Lots of stuff and very fast(and cheap) delivery

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Postby Marco Peter » Tue May 14, 2019 5:23 pm

See post just before yours...
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Postby Manu-Military » Wed May 15, 2019 6:43 am

Just received my first order from them.
Good service too.
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Postby Son of a gun-ner » Wed May 15, 2019 10:43 am

Marco Peter wrote:I would be very surprised if there isn't already a very long thread with extremely positive feedback about RCTank.de/Dominique here on RCTankWarfare...

Edit:
This is one, think there are more: viewtopic.php?f=17&t=20925&p=207318&hilit=dominique#p207318

Edit 2:
Here it is!
viewtopic.php?f=17&t=178

There was also another small thread. All three have now been merged/put together :thumbup:
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Postby Marco Peter » Wed May 15, 2019 4:27 pm

Great use of admin-powers! 8)
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