RCTank.de

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Postby Son of a gun-ner » Wed May 15, 2019 4:33 pm

Marco Peter wrote:Great use of admin-powers! 8)

Thank you :thumbup:
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Postby Jimmer » Wed Dec 18, 2019 6:07 pm

I placed an order with these on a Friday evening and it’s now Wednesday and it’s been delivered very good service all around big thanks with defo use again

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Postby Exhibitedbrute » Wed Dec 18, 2019 6:26 pm

scalawag wrote:Hi,

Just bought some parts from rctank.de.

Very quick delivery and excellent communication. I will definitely buy here again.



I have bought taigen t34 metal hulls from him in past.
Never had any issues

I tend to buy from forgebear now though because he attends the club I’m in sometimes so makes delivery very easy

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Postby 43rdRecceReg » Wed Dec 18, 2019 7:57 pm

A thoroughly dependable vendor, with an alluring online shop 'window'. :thumbup:
Considering when this thread began, it's now of some historical importance... just have a look at some of the long-forgotten screen names :) ;)
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Postby Jimmer » Wed Dec 18, 2019 8:10 pm

Just unboxed my new tank and found it damaged the canon was hanging off looks like something has snapped, will see what customers service is like now

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Postby Jimmer » Thu Dec 19, 2019 11:03 am

Rctank.de replied straightaway they have sent me a new tank out apologise for the problem I just got send broken one back when the new one turns up. Great service can’t complain.

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Postby HERMAN BIX » Thu Dec 19, 2019 11:55 am

Pure speculation here, but once that parcel left its control, anything could have happened to it beyond their control, yet they did not hesitate to replace.
Assuming the new one does not suffer the same fate, that is a monumental level of support.
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Postby Jimmer » Thu Dec 19, 2019 12:41 pm

Fingers crossed it will arrive safely

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Postby Jimmer » Mon Dec 23, 2019 6:33 pm

Hi I’m glad to say the tank arrived today would like to say big thanks to rctank.de for sending the new one out so quickly.

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Postby Jimmer » Mon Dec 23, 2019 8:41 pm

I jumped the gun, opened box to check over and the disappointment started top deck had big crack in it took top off to find 3 body post snapped off and just rolling about plus the smoke unit was shattered I give up then and put it back in box. Head ache .

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Postby PainlessWolf » Thu Jan 02, 2020 4:05 pm

Good Morning, Jimmer,
I would put this down to the vagaries of DHL before I would look at Dominique. I had a couple of friends in Germany make Christmas Cookies for me a few years back and the goons at DHL had opened the package and eaten almost half and crushed the rest to crumbs. Shipping anything Hobby-related these days is catch as catch can unfortunately.
regards,
Painless
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Postby Vanguard » Sat Jan 04, 2020 11:32 am

I agree with Painless, I think it's just bad luck I'm afraid, I've ordered and received alot from Rctank.De four tanks and loads of upgrades and parts all have arrived safely and securely with no damage. I know it's no consolation for yourself but I'm sure it's the carrier service and not rctank-de.
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Postby Jimmer » Tue Jan 07, 2020 10:21 pm

3rd time lucky we have a tank, fair play to rctank they were always very helpful no complaints on costumer service would recommend them anytime . DHL not so sure

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Postby Jimmer » Sun Mar 01, 2020 10:56 pm

Hi just like to say big thanks to these as I ordered 3 tanks and they were a great help

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Postby Jimmer » Sat Mar 21, 2020 1:44 pm

Can’t say enough good things about this shop just received a delivery all spot on would recommend these all day long.

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