Tank zone again

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Postby Greenford » Fri Apr 17, 2020 12:47 pm

Hi, before I found this forum group I made a mistake yes I ordered from tankzone via eBay
I had used them before and not had problems, this time I couldn’t order via the website as the ordering section didn’t work still I found them on eBay and ordered my Mato all metal tank, it turned up as expected and painted as well.

I used it twice before a fault developed and the paint started coming off, no primer on, messages sent no reply, I asked for refund parcel force label sent and tank sent back, no messages received back when I asked where my refund was.
Complaint sent to eBay and yes refund sent although via Electronic cheque it took 10 days
All in all very frustrating

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Postby Exhibitedbrute » Fri Apr 17, 2020 6:13 pm

Forgebear is the go to guy in Uk for most of our tanking needs

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Postby MichaelC » Fri Apr 17, 2020 8:55 pm

Can't comment on TankZone per sa but the Mato all metal tanks are not the best quality, and yes, no primer. Paint chip and you get bear metal.
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Postby X82d Pathfinder » Fri Apr 17, 2020 11:41 pm

I know Europe, in general, is ridiculously strict on certain paint bt I use SEM Automotive Etching Primer. Prepping the metal for priming is important as well.
You have to make sure ALL oils are cleaned off completely. I suggest going to your local automotive paint supplier for an applicable cleaner and primer.
You won't have those issues if you do.
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Postby Tiger6 » Sat Apr 18, 2020 1:14 am

[quote="X82d Pathfinder"][/quote]
Error 404 - reading skills not found

Paint pealing off an as supplied tank is not a European legislation problem, its an OEM problem.

We can source quality metal primers over here just fine, the OP's problem is that he paid for a tank that was supposed to be painted, and is quite rightly upset that the paint (applied in china) is falling off.

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Postby Greenford » Fri Apr 24, 2020 6:21 pm

I know this probably won’t interest anyone but I’m chuffed
I had a MATO tank from these via eBay it didn’t work and sent it back, the refund wasn’t forthcoming so after chasing
Reported them to eBay and yes I got my money back all £629 of it
Yes it took a long time to get it, yes it was annoying and yes I could have killed him, but I got my money
See there is hope

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Postby Son of a gun-ner » Fri Apr 24, 2020 6:48 pm

Well done, that is good news :thumbup:
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Postby Stevemcc » Wed May 12, 2021 1:37 pm

I've got an ongoing dispute with Tankzone over a faulty Clark board.

Emailed them saying i needed to return it and sent it back recorded/ signed for delivery. They had it now for 3 weeks. No reply to multiple emails and phone calls.

Now going to pursue them via Paypal....

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Postby jarndice » Wed May 12, 2021 2:26 pm

This is not going to help you BUT to anyone else wanting to buy a CLARK Board' just because Tankzone is the official UK dealer does not mean you have to buy from that company,
Our own MAXMEKKER will sell you a CLARK board and give lots of free help along with it,
Heng Long.De are another reliable source although the documentation will be in German.
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Postby Stevemcc » Wed May 12, 2021 3:40 pm

Absolutely - I think MAXMEKKER is the way to go. Incredibly helpful chap :)

Clark is also really good to deal with direct too

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