Nitrotek - the worst ever

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Postby brizo58 » Wed Aug 24, 2016 12:15 pm

Hi All,
Well I have only dealt with Nitrotek once :D that was to buy my Abrams turned up and it work :haha:. The only cock up by them was they sent me the PRO version at £200 and I only paid £129 for the standard version :thumbup:. So a result there. But I would (NEVER EVER) use them for anything. So stay away everyone. Brian...
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Postby 43rdRecceReg » Wed Aug 24, 2016 1:36 pm

This..for the general behoof, is the guy (Omar Farra) who runs Nitrotek...... :shh:
.. ... oter-city/
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Postby PainlessWolf » Wed Aug 24, 2016 3:14 pm

It could be amended to "They did eventually resolve the breakage by sending me an entire turret." Truthful and the reader can make whatever they would like out of your meaning.
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Postby siegfried » Sat Nov 12, 2016 12:31 pm

interesting , glad I read this before buying from them.

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Postby Tiggr » Thu Nov 17, 2016 11:17 pm

I have bought three tanks from Nitrotek.

Each tank was delivered in two days.
Each tank was undamaged and functional in every respect.
Each tank was a Taigen model, mainly metal.

No complaints from me.
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Postby Faerie » Wed Dec 20, 2017 10:07 pm

I just bought my first tank from Nitrotek, not knowing that they were on this blacklist. (I should have joined this forum before !) I only chose them because they are about an hour's drive away, should I have needed to collect.

My first attempt was to buy online, but their site hung when I placed the order. Might be a poorly designed site or something beyond their control, but it doesn't inspire confidence.
Next morning I phoned to check whether they had received the order. I spoke to a very pleasant & helpful lady who checked that my order had not been received, then helped me to place my order verbally. This took a while but went without a hitch, & I took delivery of the tank the following morning, courtesy of their free next day delivery for order placed before 1:00 PM.

My only real gripe is that someone there ought to learn to tape up a box SECURELY, as it was partly open upon delivery. The box had done it's job in protecting the contents but when you spend money with a company you want to feel that they've taken some care & you've spent your money wisely. I'm not convinced of the 'care' part.
I'm not unhappy with what I've got, but I do feel that Nitrotek need to raise their game when dispatching goods by courier.
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Postby Munfred » Fri Jun 22, 2018 6:55 pm

Just to update this I bought from Nitrotek Taigen Panthe G great looking tank les thank two weeks ideler wheel came. I contacted Nitrotek that’s when the fun began they immediately came on heavy did I shock it they asked the only thing that was shocked was me. I told them I was using it in the garden and wheel came off and lost grub screw they then said if you were using it and lost
Something the warranty is invalid I didn’t realise I had bought an ornament. This is all for a grub screw. Never go there again

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Postby Albert » Mon Apr 15, 2019 11:35 am

I've just been reading on here about Nitrotek.
A couple of years ago, I bought my first 1/16. It arrived promptly and was packaged well. The smoke generator didn't work, the piston wasn't moving and there were no wiring issues. I contacted them and was advised that I needed to put the fluid in! I wrote back that the unit was dead and asked for a new part. Reply there was none. Chased them and never heard from them again. Luckily, a smoke generator is no big deal and neither authentic or much good. I replaced it anyway. The upshot was that my next purchases were not from them.

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